Introduction

Cool Financial Services Limited (referred to as "we," "our," "us") respects your privacy and is committed to protecting your Personally Identifiable Information (PII) that may be collected through your use of our website or mobile application (together, "Site") or when applying for or receiving any of our products or services ("Services"). This Privacy Policy ("Policy") outlines how we collect, use, and protect your PII and how you can control its use. By continuing to use our Site, downloading our app, or applying for any of our services, you agree to this Policy.

Definitions

• Cool Financial Services Limited: Refers to the company providing financial services and managing user data as described in this policy.
• Personally Identifiable Information (PII): Refers to any information that can be used to identify you, such as your name, email address, phone number, or financial details.

Data Collection

• We collect information that you provide to us directly when you register, apply for a service, or contact us.
• We may also collect information automatically through cookies and similar technologies when you use our Site.

Data Usage

We use your PII for the following purposes:

• To process your applications and provide the requested services.
• To improve our Site and services based on your feedback and interactions.
• To communicate with you about updates, offers, and other information relevant to your use of our services.

Data Protection

• We implement industry-standard security measures to protect your PII from unauthorized access, alteration, or disclosure.
• You are responsible for keeping your account credentials secure and for notifying us immediately if you suspect any unauthorized access to your account.

Your Rights

• You have the right to access, update, or delete your PII by contacting us through the provided channels.
• You may also opt out of receiving promotional communications at any time.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: support@coolfinancial.com
• Phone: +234-123-456-789
• Address: 123 Financial Street, Lagos, Nigeria